The resort is located at Jalan Raya Suak No. 16, Sidomulyo, South Lampung. We are conveniently positioned:

• 1 – 1.5 hours from Bandar Lampung
• 1.5 hours from Radin Inten II Airport (TKG)
• 1 hour from the Port of Bakauheni

You can make a reservation directly through our official website, or by reaching out to our team via WhatsApp, email, or phone. Please note that your booking is officially confirmed once deposit payment has been received.

Yes, a minimum 50% deposit is required to confirm your reservation. Payment details and instructions will be provided by our reservations team during the booking process.

Our cancellation, rescheduling, and booking modification policies can be found on our website. If you need to cancel, reschedule, or adjust your reservation, please contact our reservations team for assistance.

Yes! We offer full venue private hire for special events, retreats, and intimate gatherings. Please contact our bookings team to request a tailored quotation. To preserve our boutique atmosphere, the maximum capacity for private venue hire is 35 guests.

• Check-in: From 2:00 PM WIB (Western Indonesian Time)
• Check-out: By 11:00 AM WIB (Western Indonesian Time)

Yes, early check-in and late check-out can be arranged subject to room availability on the day. Additional fees may apply. Please contact our reservations team in advance to submit your request.

Yes, the resort is easily accessible by both private vehicles and minibuses. We recommend searching "Suak Sumatera Resort" on Google Maps or Waze for the most direct route.

Yes, airport and city transfer services are available for an additional charge. Please contact our reservations team at least 48 hours prior to arrival to arrange your pickup.

Suak Sumatera is a unique boutique resort offering a quiet and peaceful stay unlike traditional large hotels. With only seven exclusive rooms, we provide a private and personalized experience immersed in nature. Our room options include:

• 4 x Deluxe Rooms (Capacity: 2 Adults)
• 1 x Family Room (Capacity: 4 Adults)
• 1 x Private Pool Suite (Capacity: 2 Adults)
• 1 x Twin Room (Capacity: 2 Adults)

Note: All room types allow up to 2 children under 12 years of age to stay complimentary when sharing existing bedding.

Yes, extra beds are available at an additional charge of IDR 600,000 per person/night for guests over 12 years old (inclusive of breakfast). Each room can accommodate a maximum of two additional guests. Please request extra beds when making your booking.

Yes! Children under 12 years old stay complimentary when sharing existing bedding. Families can enjoy our swimming pool, tropical garden, outdoor play area (badminton, soccer, cornhole, ring toss), and beach exploration during low tide.

To ensure comfort and safety for all guests, pets are generally not permitted on the resort grounds. If you have a registered service animal or require special assistance, please contact our team prior to your visit.

Direct bookings made through the Suak Sumatera Resort website, WhatsApp, or email include daily breakfast. If you select a room-only rate, breakfast is not included and can be arranged separately upon arrival.

Yes! Our Resort Restaurant serves a curated selection of authentic Indonesian dishes and Western favorites prepared with fresh, locally sourced ingredients from nearby farmers and fishermen. Please visit our dining page for more information about our menu and dining options.

Our culinary team will be happy to assist with any allergies or special dietary requirements. Please inform us before your arrival or let our team know when you check in. Please note: Our kitchen handles fish, gluten, eggs, and nuts, so traces may be present.

Guests can relax by our swimming pool, play lawn games, billiards, or paddle out on kayaks and canoes. Additionally, Suak Beach features a vibrant natural coral reef; during low tide, guests can walk the shore to discover marine life like small tropical fish and reef crabs.

Yes! Simpulyang Hill is located approximately 15 minutes from the resort and offers a scenic 1-hour trek. At the summit, you'll be rewarded with panoramic views of South Lampung's coastline and surrounding beaches. We recommend wearing comfortable walking shoes and bringing water and sun protection.

Yes! We offer curated agritourism and cultural experiences, including observing local palm sugar processing, visiting rice farming operations, and learning about coastal seaweed harvesting. Since some activities require advance planning, please contact our team before your visit so we can arrange them for you.

South Lampung enjoys a warm, tropical climate year-round, so we recommend light, breathable clothing. As our resort is set beside the beach and surrounded by lush gardens, you will naturally experience the sights and sounds of tropical wildlife, such as birds, geckos, and coastal breezes. Mosquitoes can be present in the evening, so we suggest bringing insect repellent.

Yes, complimentary Wi-Fi is available throughout the entire resort area.

Yes! Our complimentary Wi-Fi extends across the property, allowing you to stay connected from your room, the restaurant, by the pool, or while enjoying the beachfront views.

Yes, we have a large swimming pool that is complimentary for all staying guests to enjoy.

Yes, a spacious, secure, and complimentary parking area is available on-site exclusively for our staying guests.

Yes! We offer open-air meeting spaces and versatile venues suitable for family gatherings, corporate functions, and group retreats. Please contact our bookings team to discuss your event requirements.

Community is at the heart of our resort. Over 50% of our staff members are locals from Suak village—some having been with us for over 15 years. Additionally, we support nearby families monthly through our Share Milk Program, conduct regular beach cleanups, and source our restaurant ingredients from local growers and fishermen.